Eco-Earth Cleaning Services

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Introduction

Welcome to the Services of Eco Earth Cleaning Services. Our work is based on 100 percent customer satisfaction. Our smile greets you at the door and your smile lets us know your happy when we finish. Give us a dirty house or business, when we're done we stand back and admire the job ourselves.

Overview

Hired 542 times

Background checked

12 employees

17 years in business

Business hours

Sun8:00 am - 7:00 pmMon8:00 am - 7:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Venmo, and Zelle.

Social media

Facebook

Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Great 4.7

301 reviews

5

82%

4

10%

3

3%

2

2%

1

3%

Read reviews that mention:

Carrie V.

May 24, 2018

·

Hired on Thumbtack

Great job, they came out the very next day and cleaned up an impossible job and made it look like new!

Details: 5 bedrooms • 2 bathrooms • 4,000 - 4,500 sq ft • Deep cleaning • No, I don't have a cat or dog • Once a month

House Cleaning

Fred F.

Jan 3, 2017

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Hired on Thumbtack

Move In cleaning. On time. Team work hard the entire time. Very polite. Very satisfied. This particular crew would not clean the mini blinds as the stated they would likely break them (?). So, I will have to do that. All in all, great experience!

Move-in or Move-out Cleaning

Kim T.

Jan 4, 2017

·

Hired on Thumbtack

I am extremely dissatisfied with Eco-Earth Cleaning Services! I paid $279.89 for a "deep cleaning" of the home I just purchased as a surprise for my fiancé. Jim told me that the crew would arrive at 8 AM and clean for 6 hours. The crew was late and honestly did not have many supplies. Plus, the supplies that the crew did have looked like knock-off cleaning brands, definitely not the "eco-friendly" products I was expecting. I let the crew in, showed them around the house, and left for a few hours. I came back before the 6 hours was up-- the crew was already finished and packing up and one cleaner was on her phone. My daughter and I walked through the house and discovered that they had not cleaned all of the rooms. I pointed out a mirror that had not been cleaned, dirty windows, dirty window sills, and many other areas that had not even been touched. (See photos) The cleaners cleaned the areas I pointed out, but there were SO many dirty areas that I decided to just wait and contact Jim directly to discuss the issues. I was so shocked and disappointed, especially because I was expecting to surprise my fiancé with a beautiful, clean home and after they were done it was very far from clean. I hired this company rather than my normal cleaning lady because I thought this was something they specialized in and my expectations were very high! After the crew left, I went around the house and took some pictures of the dirty areas and sent the photos to Jim. He responded and said that he would have his "girl" call me, then he said "OK the girls are saying they walked you through the house," then he stated that he would get this taken care of. I finally spoke with him on the phone a few days later and he kept harping on the fact that his crew walked me through the house. Yes, they walked me through the house and I pointed out MANY filthy dirty areas, but the entire house needed to be recleaned so I decided to just contact Jim directly rather than to walk the cleaning crew around the house and point out all of the neglected, dirty areas (since there were so many). When I spoke with Jim, he was very defensive and acted as if he did not believe how unbelievably dirty my house was after his crew cleaned. He offered to have another cleaner come out and stated that he "would pay" for an additional two hours of cleaning. What about the almost $300.00 I paid for a service I did not receive!? A different two-person cleaning crew came out the following day and cleaned the main areas that needed to be taken care of. The floor in the entire house is still dirty and the house does not smell clean like it should after having a professional cleaning company come out. I have never left a bad review for a company but I am so upset about what happened and I want to make sure that this does not happen again to anyone else. The service was definitely not worth what I paid. I should have just hired my normal cleaning lady.

Eco-Earth Cleaning Services's reply

This client was not going to accept the work in any direction. THe photos are clearly of before we started. After my crew finished we walked the client through and was very pleased. At one point asking do we offer a monthly service. I sent a second crew after speaking with her. 10 hours of cleaning with two different crews and she writes this review. We try and my staff prides themselves on the prior reviews and knows that we gain our business on our service. I take all the reviews good and BAD to find ways to improve our company. Some clients we are not going to meet their standards. Some think we can make it new again and at time I wish I could. However with all that has been said I will offer her additional cleaning at no charge to her to try to make an effort to change her mind. My staff and I do the very best we can to keep our reviews positive.

House Cleaning (One Time)

Lois S.

Jan 22, 2020

·

Hired on Thumbtack

In and out. On time. Attention to detail. Professionalism on speed. One of the most effortless transactions I have had in my very long life.

Details: Apartment / condo • 1 room • No stairs • Steam cleaning • I don't have pets at home • No smokers in home

Carpet Cleaning

Tim P.

Nov 4, 2019

·

Hired on Thumbtack

They did an amazing job cleaning the house and would definitely use them again. My one thing would be to have them slow down a little and return blinds and other things to the position they were in. Will be using them again.

Details: 4 bedrooms • 3 bathrooms • Move out cleaning • No pets in home • Just once

House Cleaning

Credentials

Background Check

JAMES CHRISTIANSON

FAQs

What types of customers have you worked with?
We offer all area's of cleaning and can bring you the total package. We find that most homeowners are more incline to have their carpets done than business owners. Owning a business tends to have more traffic on carpets than homeowners. If you own a small business and need carpets cleaned give us a call we sure to earn your business. Removing odors and soil contaminants can make your workplace clean and healthy. We service all your cleaning needs. Serving the southeast coast of Florida.
What advice would you give a customer looking to hire a provider in your area of work?
Excellent Service with on time appointments. Eco Earth carries a 100% service guarantee. License Insured Bonded .. We understand it is impossible to please all the people all the time, however we work to make the best possible effort in what ever service we preform. Our reviews mean something to us and we deeply care that your pleased with the work. We use natural solutions with no soapy residue left behind. We keep your family safe and healthy with toxin free cleaning. If it's not clean, you didn't call Eco Earth Cleaning Services.
What questions should customers think through before talking to professionals about their project?
As owner of this company I truly care about your living or working environment. My goals are not to grab a payment and leave, I want you calling me back or referring my company to family and friends, knowing that that they can trust the work we do. My smile greats you at the door and yours when I'm leaving lets me know it's a job well done...

Eco-Earth Cleaning Services

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