FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based on time, number of pets, and/or special medical needs. Discounts are offered for Multi-Pet Visits Discounts are offered for Multi-Visit Plans Discount of 20% off a service is offered if a Customized Pet Nutrition Plan if made. First time customers only. Offers may not be combined.
- What is your typical process for working with a new customer?
All consultations are FREE! It is never expected of an owner to allow care for their pet without a Meet & Greet. Please allow at least a half hour time slot for the consultation or first visit. Make sure you have any relevant medical records and vaccine history prepared. **Pet services are subjected to be declined if vaccines and preventatives are not up to date**
- What education and/or training do you have that relates to your work?
Certified Veterinary Assistant, CVA Professionally Trained Veterinary Technician Accredited By AVMA & FVMA CPR Certified Fear Free Certified Blue Pearl Veterinary Partners Associate 24/7 Access to an Emergency & Specialty Hospital Knowledgeable Skills in Handling Pets with Chronic Conditions Able to Administer Oral & Injectable Medications