FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At J&E Cleaning Services, we offer competitive pricing based on the size of the space, frequency of cleaning, and specific requirements. We provide transparent pricing with no hidden fees. We also offer discounts for recurring services and special promotions during certain seasons. Our goal is to ensure our pricing fits within your budget while delivering exceptional cleaning services.
- What is your typical process for working with a new customer?
Our process begins with a consultation where we discuss your cleaning needs, preferences, and any specific instructions. We then provide a tailored cleaning plan and schedule that meets your requirements. On the scheduled cleaning day, our trained professionals arrive punctually with all necessary supplies and equipment to deliver thorough cleaning services. We maintain open communication throughout to ensure your satisfaction.
- What education and/or training do you have that relates to your work?
Our team members at J&E Cleaning Services undergo comprehensive training in modern cleaning techniques, safety protocols, and customer service. We prioritize ongoing education to stay updated with industry standards and best practices. This ensures that our staff is equipped to handle diverse cleaning challenges efficiently and effectively.