FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Waitstaff starts at $40/hour/staff member. Bartenders (beer/wine only) start at $60/hour/staff member Bartenders (Full Liquor/Full Setup) start at $100/hour/staff member Events are priced per hour per staff member depending on your service style and guest count. We usually require a 4 hour minimum and charge a flat 22% fee as a service charge to ensure our waitstaff are properly compensated. No gratuity is necessary in these cases, but is always accepted. Our service area is 30 miles from zip code 32803. We may charge a travel fee of $2/mile/staff member for any miles above and beyond this 30 mile radius.
- What is your typical process for working with a new customer?
We love to start with a consultation over the phone to hear directly from you what your vision is for your event. Based on the information provided we will provide a customized quote and prefer to send this directly to your email address for you to review at your leisure. This email will have all of the information we discussed about your event and outlines any and all provisions that will be made. If all looks right and you would like to move forward, our system will take you through and allow you to pay a 50% deposit to officially book us with the remaining balance due 2 weeks prior to the event. You will have access to your own personal client portal where you can ask for recommendations, streamline email communication, and upload files relevant to your event. Once booked we start the planning process. If your event is a while away we may have little contact but rest assured we are still working behind the scenes. The month before your event we will schedule another call to go over the timeline, point of contact, and finalize any details. This is also when we will may have a liquor consultation to craft your menu and shopping list. If at any point prior to this consultation you need assistance, you may reach out to us and we will swiftly address your question and provide guidance as requested.
- What education and/or training do you have that relates to your work?
Our team is composed of many unique individuals, all from varying professional backgrounds in events. In Orlando, our operations team consists of Melody & Lindsay who both have over 30 years combined experience in Food & Beverage/ Hospitality ranging from Casual to Fine Dining and Bartending to Floral!