FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
**At CrystalClear Cleaning Co., we believe in transparent and fair pricing tailored to your needs. Here’s what you should know:** ✔ **Custom Quotes** – Pricing depends on your home/office size, cleaning frequency (one-time, weekly, monthly), and specific services (deep cleaning, move-in/out, etc.). ✔ **No Hidden Fees** – Your quote includes all costs (supplies, labor, and travel). Extra charges only apply for add-ons (e.g., oven/fridge cleaning) agreed upon in advance. ✔ **Discounts** – Enjoy savings with: - **Recurring Service Discounts** (e.g., 10% off weekly cleanings). - **First-Time Customer Offers** (Ask about our seasonal promotions!). - **Referral Rewards** – Get $$ off when you refer friends. ✔ **Flexible Payment** – We accept credit/debit cards, bank transfers, or cash. A small deposit may be required for large projects. **Request a Free Estimate!** Contact us for a personalized quote—we’re happy to match your budget without compromising quality.
- What is your typical process for working with a new customer?
**Our Process for New Customers – CrystalClear Cleaning Co.** At **CrystalClear Cleaning Co.**, we make starting with our services simple, reliable, and stress-free. Here’s how we work with new customers: 1. **Initial Contact & Consultation** - **********************************************, and we’ll respond promptly to discuss your needs. - We’ll ask about your space, priorities (e.g., deep cleaning, recurring service), and any special requests. 2. **Customized Cleaning Plan** - We’ll tailor a plan based on your property size, frequency, and specific requirements (e.g., eco-friendly products, focus on high-traffic areas). - You’ll receive a transparent, no-obligation quote. 3. **Scheduling & Onboarding** - Once approved, we’ll schedule your first cleaning at a convenient time. - For recurring services, we’ll lock in a regular slot that works for you. 4. **First Cleaning Service** - Our trained team arrives on time, fully equipped, and follows your plan meticulously. - A supervisor may check in to ensure quality and address any last-minute notes. 5. **Feedback & Adjustments** - After your first clean, we’ll follow up to ensure you’re thrilled with the results. - We’ll adjust future services based on your feedback—your satisfaction is guaranteed! 6. **Ongoing Excellence** - For repeat clients, we maintain consistency, track preferences, and offer flexible rescheduling. - Loyalty perks (like discounts or priority booking) may apply! **Why Choose Us?** - **No hidden fees** – Honest pricing upfront. - **Trusted professionals** – Background-checked, insured, and trained. - **100% Satisfaction Guarantee** – We’ll re-clean any missed spots at no cost. Ready to experience the **CrystalClear difference**? [Contact us today](#) for a sparkling start!
- What education and/or training do you have that relates to your work?
**"At CrystalClear Cleaning Co., our team undergoes thorough training to ensure top-quality service. While formal education in cleaning services isn’t always required, we prioritize:** - **Industry-Specific Training:** Staff complete programs on safe chemical use, eco-friendly practices, and advanced cleaning techniques. - **Certifications:** Many team members hold certifications in OSHA compliance, carpet cleaning (IICRC), or biohazard handling. - **Ongoing Learning:** Regular workshops on new equipment, customer service, and sanitation standards (e.g., CDC/OSHA guidelines). We invest in expertise so clients receive consistent, professional results."