K&J House Cleaning service y M&K gardening

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Introduction

We focus on the quality of house cleaning and gardening, we are honest, responsible, we generate confidence in our cleaning and gardening service, we like to help our clients with deep cleaning services, standard cleaning, etc. We also have gardening, clean up, mold, law service, etc. We are flexible with our schedule during the week, satisfying our clients at all times with professionalism in the area of cleaning and gardening. We have customer service in English and Spanish, you can call and if we do not answer you can leave us a text message ...

Overview

Hired 23 times

Background checked

4 employees

6 years in business

Business hours

This pro hasn't listed their business hours.

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Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Very good 4.5

12 reviews

5

84%

4

0%

3

8%

2

0%

1

8%

Guerline P.

Aug 30, 2024

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Hired on Thumbtack

My house needed a deep clean because I was moving out. They did a great job! Better than I expected.

Details: 3 bedrooms • 3 bathrooms • Move out cleaning • No pets in home • Just once

House Cleaning

Cindy B.

Oct 27, 2024

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Hired on Thumbtack

I had an emergency and had to reschedule on day they were supposed to clean. Texted them first thing early morning @8am. they were supposed to be here at 12. Texted several times and called twice. I apologized for needing to reschedule and asked to schedule for next day @ 2pm. It's now a lot later in day and despite my many texts and calls no response. This is very poor customer service. Maybe they didn't even plan on showing in first place. I don't understand why they would ignore me and provide no response whatsoever. Please think twice about doing business with them.

Details: 3 bedrooms • 1 bathroom • Standard cleaning • Pets in home • Every 2 weeks

K&J House Cleaning service y M&K gardening's reply

Hello Cindy, it is a pleasure for us to be able to help you with what you told us, schedule a Sunday at 12 noon, and remember that you left us a message that same day and we saw your message, we called you immediately but it sent us to voicemail, and then you called us, we were very busy so we called you again, the same thing happened, it sent us to voicemail, but we were the ones who left you a call first... and if you called you at that time it was to schedule a day for your cleaning because the next day we were already busy... for that reason we left a message responding that we couldn't do it at that time... we could only clean it at 9 am on the day that you had indicated 2 pm and you... you didn't answer our message... even if you were left in doubt and only responded with a question mark... I'm sorry for the inconvenience, perhaps we couldn't understand each other.

House Cleaning

Michelle C.

Dec 20, 2021

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Hired on Thumbtack

Details: 3 bedrooms • 2 bathrooms • Standard cleaning • Laundry • Window cleaning (interior) • Pets in home • Just once

House Cleaning

Samantha E.

Dec 15, 2021

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Hired on Thumbtack

Martina was very responsive, accommodating to my schedule, and able to work with my three large dogs. She did a great job and went above and beyond. Will definitely be using her regularly.

Details: 3 bedrooms • 2 bathrooms • Deep cleaning • Oven cleaning • Laundry • Fridge cleaning • Window cleaning (interior) • Pets in home • Every week

House Cleaning

Teneisha B.

Nov 20, 2021

I am satisfied with the work of this person, because he left my house clean and had a good time in ordering things, because I had really been looking for someone like that for many days

Credentials

Background Check

Martina Ramirez