FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is simple and straightforward—typically $130–$140 per month, which includes weekly visits and all chemicals. We also offer referral discounts and special pricing for first-time customers, depending on pool size. There are no hidden fees, and if your pool needs extra work at the beginning, we’ll always explain the cost upfront. We focus on honest pricing and consistent, high-quality service.
- What is your typical process for working with a new customer?
We keep it simple and stress-free! First, we schedule a quick phone call or on-site visit to learn about your pool and any concerns you have. Then, we recommend the service plan that best fits your needs and explain everything clearly—no surprises. Once you're ready, we get you on the schedule and start taking care of your pool right away. We believe in great communication and showing up on time, every time.
- What education and/or training do you have that relates to your work?
We’re Certified Pool Operators (CPO), which means we’ve completed professional training in pool chemistry, maintenance, safety, and health standards. This certification ensures we know how to properly care for your pool and keep it safe, clean, and running smoothly. On top of that, we have years of hands-on experience servicing residential pools throughout Miami-Dade and Broward Counties.