Jacksonville Garage Door LLC

Top Pro

$50/service call

(waived if hired)

Select a service

Zip code

Problem areas

Garage door material

Project type

Responds in about 2 hours

Introduction

Quality is our absolute highest priority, and it shows in absolutely everything we do. We also have the industry's best warranty on any service we do. We are fast, efficient, and honest. We offer financing for those who need it.

Overview

Current Top Pro

Hired 202 times

3 similar jobs done near you

Background checked

3 employees

2 years in business

Business hours

SunClosedMon8:00 am - 8:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.

Social media

Facebook, Instagram, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

2022

Featured Projects

216 photos

Garage Door Spring Replacement
Garage Door Installation or Replacement

Specialties

Project type

,

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

102 reviews

5

98%

4

1%

3

0%

2

1%

1

0%

Read reviews that mention:

Nilesh L.

Oct 6, 2024

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Hired on Thumbtack

I recently had the unfortunate experience of needing garage door repair and was incredibly satisfied with the service provided by Justin at Jacksonville Garage Door - 1. Justin promptly responded to our project request and completed the repair work in time. 2. He explained what caused the problem, provide a reasonable quote and quickly got to fixing the issue. He also told me things to avoid going forward. 3. The repair was completed expertly and in a timely manner. 4. The cost for the repair was reasonable, and there were no hidden fees or unexpected charges. He did not oversell or overcharge for his services. Overall, I was extremely impressed with the service provided by Justin and Jacksonville Garage Door. If you’re in need of garage door repair, I would highly recommend giving them a call.

Details: Repair • Track or rollers • Drum or torsion spring • Door or panels • Aluminum • Home

Garage Door Repair

Harriet M.

Sep 12, 2024

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Hired on Thumbtack

I am very pleased with the repairs to my garage door opener. JGD was prompt, thorough and quick replacing the worn out parts.

Details: Repair • Other parts of the system • Aluminum • Home

Garage Door Repair

Deborah R.

Jun 15, 2024

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Hired on Thumbtack

After damaging my garage door this morning, I accessed Thumbtack for repair recommendations. Jacksonville Garage Door contacted me shortly after my inquiry, made an appointment for later in the day, and by 11:15 had fixed my door. Their fee was very reasonable and the young man who made the repair was professional, informative, and kind. This was an extremely positive experience, and I recommend JGD to anyone needing garage door service.

Details: Repair • Door or panels • Motor opener • Steel • Home

Jacksonville Garage Door LLC's reply

Thank you!

Garage Door Repair

Michael W.

Jul 23, 2024

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Hired on Thumbtack

Due to a recent lightening strike, one of the electrical gremlins took out my garage door opener. At 3 PM, I called JGD, and Justin got back with me before I even got off the app. After describing the situation, we went through a few troubleshooting tricks to no avail, and said he could have a crew over that afternoon to diagnose it further. Shortly after 4:30 PM, the JGD crew showed up. First they tried a few troubleshooting solutions but nada, so with no other option, the decision was made to replace the motor. It was 15 yrs old and had signed DNR. The crew immediately got to work and within an hour I had the quietest, most efficient garage door opener I've ever witnessed. They even sprayed my door hinges and tracks down with some magic elixir that silenced all the squeaks. Then, much to my relief, they carried away the carcass of the former motor, which was great as I wondered how I was going to get that in the recycle bin. These guys are great, and I have no reservations with recommending them. The price was very fair, and their workmanship exceeded the value of their service.

Details: Repair • Aluminum • Home

Jacksonville Garage Door LLC's reply

This was just a pleasure to read. lol. Thank you very much, you are too kind. And it was our pleasure.

Garage Door Repair

Shaunna p.

Jul 9, 2024

·

Hired on Thumbtack

I’m so use to companies that don’t deliver, but this was the complete opposite. As soon as inquired on the services I received a fast response and had someone come out all in the same day! No waiting or guessing. Finally someone that is punctual and reliable. Justin came out and fixed it fast. My garage door had a slew of issues. The price didn’t kill me either which we all are worried about. Definitely will save their number for any future issues!

Details: Repair • Track or rollers • Other parts of the system • Home

Jacksonville Garage Door LLC's reply

Thank you! It was my pleasure and glad we could help.

Garage Door Repair

Credentials

Background Check

Andrew Hardyman

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is flat rate and includes a full service for any repair we do. The door and opener are a system and you can’t simply replace a single part and walk away. Everything needs to be readjusted so it functions properly and is “future proofed” to limit the need for early future repairs.
What is your typical process for working with a new customer?
We educate the customer on their door, how everything works, what we recommend they do for their door and why we recommend it. We give several different repair and service options to best suit the customers budgets and expectations.
What education and/or training do you have that relates to your work?
We have over 20 years of industry experience.