Urban Training and Services

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Introduction

Are you looking for individualized language lessons, public speaking, presentation and communication skills training, intercultural coaching and relocation support, or coaching for diverse and virtual teams? I help my clients communicate successfully with others in their own language, in a foreign language, and across cultures. Contact me to learn more about tailored one-on-one sessions and group courses. I offer language training (mainly ESL, TOEFL and IELTS test preparation, and German), intercultural training (mainly relocation and expat support, international team building, working across cultures, and country-specific training), and communication skills training (mainly public speaking, presentation skills, and help with resumes, cover letters, and interviews). For more information about myself and client testimonials, please visit my website or find me online: Renata Urban Training. DISCOUNTS available for packages of 10 hours or more purchased in advance. FREE ONLINE CONSULTATIONS to discuss your situation, needs, and expectations and how I can help you.

Overview

Hired 6 times

Background checked

14 years in business

Payment methods

This pro accepts payments via Cash, Check, PayPal, Venmo, and Zelle.

Featured Projects

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Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Exceptional 5.0

8 reviews

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Michael G.

Jul 20, 2021

Renata helped me over the course of a few months with both German and French. I am an advanced speaker of German and Renata helped with many of the nuances, subtleties and on many cases just general errors that I never learned correctly the first time. As a beginner in French, she was extremely helpful in pronunciation and the use of a number of verbs. Her knowledge of French culture was an added benefit. I would highly recommend Renata, no matter if you are a beginner or advanced language learner.

Urban Training and Services's reply

Thank you very much for your feedback, Michael. It is wonderful to work with someone who is as committed to learning as you are. Keep up the good work!

Luisa M.

May 21, 2019

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Hired on Thumbtack

Renata is a knowledgeable teacher who will adapt her lessons to your needs!

Details: 26 - 44 years old • Intermediate • Full fluency • Intermediate • Intermediate • Professional or academic reading/writing • 60 minutes • Phone or internet (no in-person meeting)

German Lessons

SANDRA CAROLINA G.

Feb 24, 2019

I had the opportunity to take English classes with Renata and she guided me the training for my TOELF exam. That took some months. She is an excellent teacher, who not only transmits to her students the knowledge of the language, but also teaches a lot about the culture. Actually with her one learns, since her classes are structured and she knows how to transmit knowledge in an organized way and awakening the interest of her students. My training with her speaks for itself, since I got a score higher than what I needed in my Toelf to start my Master in the first attempt, and it was largely thanks to her.

Urban Training and Services's reply

Thank you, Carolina. You were a wonderful student to work with. Teaching is only 50%, learning is the other 50%, and you certainly contributed your share of time and effort. Congrats on the excellent test result and all the best! Renata

Cheri B.

Jan 21, 2019

I’m so happy to have found Renata! I would never be able to get my German to this level on my own. She tailors my instruction to my specific needs with information and exercises—always exactly what I need. She’s very professional and dependable. You won’t find anyone more skilled at language instruction. If true fluency is what you want, Renata is your best choice.

Urban Training and Services's reply

Thank you, Cheri. It is an absolute pleasure working with you! Ich freue mich, Ihnen dabei zu helfen, Ihr Deutsch zu verbessern!

Yanni T.

Jul 28, 2021

Renata has been my Communication Skills Trainer and Intercultural Coach for the past two years. As an engineer working for multinational financial services companies, my daily job routine requires me to cooperate with professionals here in Hong Kong, but also with people from around the world, e.g. the U.S., London, India, Budapest, Sydney, Taiwan, or South Korea. Considering the cultural differences in the various regions, Renata has provided training session and coaching that has significantly helped me in navigating the challenge of direct and indirect business communication in an international setting. Given Renata's previous experience, she is able to comprehend well the challenge in the corporate world and is able to give me to-the-point advice that has helped me and has allowed me to grow over time. I really appreciate Renata's timely and candid feedback, because this is the only way to increase awareness of my behaviour and avoid miscommunication in the future. This value-added consulting service is one big bonus that makes Renata stand out, as well as distinguishes her training from communication trainings generally available in the market. Renata continues being my advisor for intercultural communication including topics such as giving feedback, influencing, negotiating, presentation skills, engaging the audience in remote settings, adapting my communication style, and learning how to better read and understand the behaviour and communication style of others. I have recommended Renata to a number of my peers who are working in similar settings and they have also found her advice very useful. I highly recommend Renata as a communication skills trainer and an intercultural coach.

Urban Training and Services's reply

It has been an absolute pleasure working with you, Yanny. Thank you very much for your elaborate feedback; much appreciated!

Credentials

Background Check

Renate Urban

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
My basic hourly rate for one-on-one online lessons on Zoom or Skype is $75. Prices for groups and half-/ full-day workshops, webinars, and keynote speeches on request. Share your course/ lessons/ training sessions with someone and share the cost or pay for 10 hours in advance to get a discount!
What is your typical process for working with a new customer?
I offer a free 30-min online or phone consultation for new clients to discuss their situation, needs, and expectations and to be able to devise a step-by-step training plan before meeting the client for their first lesson or coaching session. Lessons can be arranged whenever needed on a flexible basis. The lesson content is highly individualized and can be adjusted any time to meet the client's goals and objectives.
What education and/or training do you have that relates to your work?
As a language teacher, intercultural and diversity coach, and communication skills trainer with both a linguist and a business degree, teaching qualifications, coaching certificates, and more than 25 years of experience, I am a professional and resourceful trainer to rely on. I can draw on many years of combined experience in language and intercultural training, coaching, professional development, and business.