Oliver M. says, "Remodeling our pool at our Boca Raton summer home was a big decision, and finding the right contractor was crucial. We interviewed five different companies in total. Two were immediately disqualified: one couldn't provide proof of insurance, and the other, despite an initial visit, never followed up with a written estimate. We also considered two highly reputable firms, but their quotes were simply beyond our budget. Then there was the contractor who, despite a good reputation, came across as arrogant and dismissive during the estimate process – not someone we wanted to work with. Frankly, the whole process was a bit discouraging.
Then we met Samuel from Epic Watershapes. From the moment he arrived, he presented himself with a level of professionalism that stood out. He was impeccably dressed, knowledgeable, and had a demeanor that reminded us of the contractors we’ve seen working in the upscale neighborhoods back home in Columbia District – a sense of quiet competence and respect. He immediately put us at ease. Samuel took the time to truly understand what we wanted, patiently answering all our questions and offering insightful suggestions. He didn’t just want to build a pool; he wanted to create a space that would work for our family.
Our pool remodel involved several key elements. We needed to update the existing tile, resurface the pool interior, and refresh the surrounding deck. But more importantly, we wanted to incorporate features that would make the pool both accessible and fun for everyone, from our young grandkids to older family members. Samuel understood this vision perfectly. He helped us design a pool that met our accessibility needs, incorporating features like handrails and gradual entry steps, while also adding exciting water features like a waterfall and jets that our grandkids would love. He truly listened to our needs and offered solutions that were both practical and aesthetically pleasing.
Throughout the entire remodeling process, Samuel and the Epic Watershapes team were fantastic. They were punctual, communicative, and kept the work area as clean as possible. They addressed any concerns we had promptly and always went the extra mile to ensure we were satisfied with the progress. The quality of their workmanship is exceptional. The tile work is flawless, the pool surface is smooth and beautiful, and the deck looks absolutely stunning. They transformed our tired, outdated pool into a modern oasis that our whole family can enjoy.
We couldn't be happier with the work Epic Watershapes did. Samuel’s professionalism, expertise, and genuine care for our project made all the difference. He turned what could have been a stressful experience into a smooth and enjoyable one. We highly recommend Epic Watershapes to anyone looking to remodel or build a pool. They’re not just contractors; they’re partners who will work with you to create the pool of your dreams."See more
