FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I'm very competitively priced and I honestly believe that we are the best value out there because we don't just splash chlorine so that it just LOOKS good. We test and balance the chemicals so that the water IS good and safe for swimmers and pool equipment. That's why we have perfect 5 star ratings everywhere.
- What is your typical process for working with a new customer?
We give you 2 free weeks so you can see what we're all about. No contract, no payment required, no obligation. We prove ourselves before asking for a penny. Once you do sign up, we make billing as easy as possible by offering all kinds of payments options and YOU choose which ones is easiest and most convenient for you.
- What education and/or training do you have that relates to your work?
I have a Certified Pool Operator Certificate and I am always studying pool chemistry, pool equipment repair, pool automation. I invest in continued education and trade shows.