FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At MS Landscaping and Masonry, we believe in providing transparent and fair pricing for all our services. Our prices are based on the scope and complexity of the project. We offer competitive rates and, depending on the size of the job, we may provide discounts for large-scale projects or long-term contracts. There are no hidden fees, and we ensure to clearly communicate the cost breakdown before starting any work. We also offer free estimates, so our customers can have a clear understanding of the budget from the start.
- What is your typical process for working with a new customer?
When working with a new customer, our process begins with an initial consultation where we discuss the project’s needs, preferences, and budget. We then provide a detailed estimate and a timeline for the work. Once everything is agreed upon, we schedule a start date. During the project, we maintain clear communication to ensure that the customer is satisfied at every stage. After the work is completed, we conduct a final inspection and make sure the customer is happy with the results.
- What education and/or training do you have that relates to your work?
Our team at MS Landscaping and Masonry is highly trained with extensive experience in landscaping, masonry, and arboriculture. We undergo continuous education in the latest industry techniques and safety standards. Each team member has completed specialized training in landscaping design, tree care, hardscaping, and masonry work, ensuring we deliver high-quality craftsmanship and service.