Roots to Roofs, Inc.

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Deck or porch material

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Introduction

Roots to Roofs, Inc. is a local woman owned construction company focusing on exterior repairs and storm renovations from landscaping to roofing. We have been in the industry for over 10 years servicing the denver metro area and Colorado communities. We are WBE/MBE/DBE/SBE Certified. OSHA 10 & 30 certified. Some of our competitors are cheaper, but we make sure your job is completed safely, we are insured and we make sure that we can offer a warranty on all services. We hold our company to a higher standard.

Overview

Background checked

6 employees

7 years in business

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Very good 4.6

10 reviews

5

90%

4

0%

3

0%

2

0%

1

10%

Past Customer

May 17, 2019

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From Google

These guys are amazing! I can't stop bragging about them. From Alicia and John that came out to do the initial consultation to their foreman Brad and his equally efficient and friendly crew, this is a stellar operation. They go beyond the call of duty in any way. Cleaned and removed any debris every day, were punctual ll the time and so easy to work with. They are a prime example on how a business should be run, as many contractors do have a poor reputation. Roots to Roofs came through in any aspect of this enjoyable experience!!They do big jobs but they are not too good (like many of their competitors) to also do a relatively smaller one as well. After we removed a broken hot tub there was a gaping space on one side of the existing deck. I needed a continuous 10'x12' addition to the existing deck and they were very professional and reasonable. Other companies either did not wanted to do this job and wanted to rip out the existing deck (that is totally perfect) and build one huge one or quoted such an astronomical amount, so that we would not pick them to do the work. Not so Roots to Roofs. Brad, the foreman on the project, impressed me with his hands-on leadership when working with his crew. On your next exterior project give them a try, they will amaze you! I surely will use them in the future, guaranteed!!!

Past Customer

Sep 17, 2019

·

From Google

This was a terrible experience and the quality of the work is less than garbage!! We hired Alicia and John to help us build a stamped, colored concrete patio and a pergola to provide shade. The overall project was not completed and deadlines were not met along the way. They subcontracted a concrete company that poured 2 terrible concrete patios. The first was poured the day before a snow storm, in addition to the concrete being the wrong color, the stamp was not visible due to the snow packing the concrete. Also, the weather did not allow the concrete to cure properly and so what stamp was there, was washed away during power washing and so was not sealed. We asked for this to be redone- which they complied after telling us repeatedly this is the nature of the business and never really admitting fault. Rescheduling the demolition and re-pour took 6weeks. The second patio had an even worse stamp, with the wood grains being cross stamped over one another and missing all together in other areas. Again, the pad was poured during not ideal weather conditions - this time rain, which left severe pitting throughout the concrete. The wood for the pergola was never delivered and when asked for updates, they never had a solid answer but blamed us for ordering a unique size wood referring to the 6x6 posts that were to be used for the frame. Due to the lack of ownership in the fault of the project and not trusting them to provide quality workmanship, we canceled the continuation of the project. While working through negotiations of what money would be returned (we didnt ask for it all originally, as we thought it fair, since the did provide a patio- a very ugly one, but a patio none the less), an 8 foot crack developed on one side of the patio, while on the other it is pulling away from our house. We have now asked for a full refund of the project and the cost to have another contractor remove the failing patio. We are out $9000 including the left over deposit for the pergola we never received. We are going on 5 weeks, and the company has completely ghosted us, and will no longer respond to emails, texts or phone calls.BUYERS BEWARE - This company is not to be trusted!!!!

Past Customer

May 22, 2020

·

From Google

I had hail damage on my roof and had a very high deductible. Tracy their sales agent was very helpful in working with my insurance company and adjusters to show them where all the damage was. Tracy and Alicia came out 4 times before the start of the job to assess damage, work with the adjusters and check the attic ventilation to make sure it would be adequate as I was switching from a Grey Shingle to Black. They suggested the color change and it made my house look much better. I was initially hesitant about the change due to the potential additional heat in the attic. After analysis they felt the color change would not effect my heat gain that much. The guys that put on the roof and gutters were very efficient and did a great job. My job was tougher in that it required that my solar system be removed and replaced. Roots to Roofs coordinated that with a subcontractor. The Solar System Subcontractor team was very nice and kept me up to date on their progress however they dented an outdoor metal dining table and Roots to Roofs followed up with them to make sure they compensated me for the damage. Also one gutter joint was leaking and they had someone over very quickly to fix it. Overall a very good experience.

Past Customer

Mar 27, 2019

·

From Google

Love working with this company. John and Alicia are amaziyat what they do. They care about their work and homeowners too which is rare to finding in this industry! They have top notch professionals working for them and They really know how to get the job not only done but with beautiful results. Hassle free. Project completed seamlessly and very satisfied with the outcome. Love that I can count on them for all my exterior projects.

Past Customer

May 28, 2019

·

From Google

Credentials

Background Check

Alicia Scott

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We break out all projects by line item (EX: Deck Replacement, Framing, Permit, Etc.)
What is your typical process for working with a new customer?
We come out to do an initial assessment of the project, measurements, and pictures, then prepare a detailed estimate.
What education and/or training do you have that relates to your work?
Ongoing training for various materials, construction topics, as well as safety courses.

Roots to Roofs, Inc.

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