FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the scope of your project, the equipment required, and the level of customization needed. We provide upfront, transparent estimates with no hidden fees. For smaller jobs, we may offer fixed pricing, while larger projects are quoted based on detailed assessments. We strive to offer competitive rates while ensuring high-quality service and reliable solutions. Contact us for a personalized quote!
- What is your typical process for working with a new customer?
Our process starts with a consultation to understand your needs, budget, and project goals. From there, we provide a detailed estimate outlining the recommended solutions. Once approved, we schedule the installation or service at a convenient time. Throughout the process, we maintain clear communication and ensure everything is set up to your satisfaction. After completion, we provide support and answer any questions to ensure you get the most out of your system.
- What education and/or training do you have that relates to your work?
We have extensive experience in the audiovisual industry, including certifications and training in system design, installation, and programming. Our team stays up to date with the latest technologies through manufacturer certifications, industry courses, and hands-on experience with brands like Lutron, URC, and Eero. This ensures we provide high-quality, professional solutions tailored to our customers' needs.