FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
In fairness to my clients, I operate on a first-come-first-served basis. If you provide a signed agreement and retainer payment, that makes us official. I also offer payment plans for clients. All final payments for weddings and events are due two weeks prior. I'm transparent in my pricing. All of my rates are posted on Thumbtack and I send my official rate card when I connect with potential clients.
- What is your typical process for working with a new customer?
I believe good communication before, during and after your event or project results in photographs you will love. I usually start with a phone call and ask questions to understand the scope of work required and ensure I'm the right person for the job. A couple of months out, we have a face-to-face meeting or video conference where we can go over the timeline and details. A week before, I confirm things and we go over any last minute changes. Yes, there will be some! The day before the event, I text for final confirmation. After the event, I ask my client's for feedback and what worked/didn't work or advice they might have for future couples.
- What education and/or training do you have that relates to your work?
I went back to school after working in marketing communications and received a BS degree in photography from the Art Institute of Salt Lake City, Utah. I'm a lover of learning--My first BS degree focused on chemistry and professional writing which helps with problem solving and communicating effectively. I frequently attend photography workshops, binge watch Creative Live, and am on my way to becoming a podcast addict. The more I learn, the more I bring to my photography and business for my clients.