FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer a 10% discount for SENIORS,MILITARY MEMBERS (ACTIVE AND VETERAN), FIRST RESPONDERS AND TEACHERS. We offer a 30-90 day warranty for all work that is done by one of our plumbers. The customer should call us if there are any issues that arise within that timeframe and give us the opportunity to correct or resolve the issue. If the issue cannot be resolved, then a reimbursement would be negotiated and granted. If the customer hires another plumber or replaces the part/ work themselves to correct an issue of ours, then the warranty is voided and no reimbursement will be granted. Once contacted we will respond in 24-48 business hours.
- What is your typical process for working with a new customer?
For new customers we will gather information on what the issue is, what time frame is expected and what a comfortable budget would be. We will then discuss options that fit the budget and time frame provided to make sure the process is as transparent and seamless as possible.
- What education and/or training do you have that relates to your work?
We have been in the plumbing industry since 2018 both as stand alone company and as plumbers in other companies with government contracted and real estate jobs. We also have extensive experience in residential plumbing.