FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
we same day service availability. we offer %10 veteran & First Responder Discounts
- What is your typical process for working with a new customer?
At Hydro Heroes Plumbing and Heating, we make the process easy and stress-free. First, we discuss your plumbing or heating needs over the phone or via message. Then, we schedule a convenient time for a technician to assess the issue. After diagnosing the problem, we provide a clear, upfront estimate. Once approved, we complete the work efficiently and ensure everything is running smoothly before we leave. Your satisfaction is our priority!
- What education and/or training do you have that relates to your work?
3rd Generation Master Plumber, Master Plumber license co state & Texas state