Find a pump repair professional near Centennial, CO
Find a pump repair professional near Centennial, CO
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Top 10 Pump Repair Professionals near Centennial, CO
Reviews for Centennial pump repair professionals
Rob S.
Ben Franklin and their tech, Christian, was professional and provided a quality service to diagnose a problem with our Sump Pump, but they lacked transparency and I would not use them again.
They started by reaching out on Thumbtack and explained they would charge an initial fee of $50; however, if they ended up doing repairs that $50 would be included in the cost of repairs. When the tech showed up he explained the sump pump was not working (which I already knew) and he would have to charge me a diagnostic fee of $99. I told him this was confusing because the person on the phone said the diagnostic fee was $50. He then explained the $50 was to show up to the door, THEN there was a $99 fee to diagnose. I asked if they would provide a discount. He said he could remove the $50 door fee and they would only charge $99. When I challenged the fact that I was paying a door fee an a diagnostic fee but the lady on the phone told me it would only be $50, he said he did not know what the call center said. Needless to say, when he showed up I was led to believe I would be paying $50 not $149.
Again, punctual quality service, but due to the lack of transparency along with the hidden fees I would not use this company again.
On top of that they wanted over twice as much to replace the sump pump that the next company wanted. Not great.
Benjamin Franklin PlumbingReady to find a pro?
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