FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer options that match each customers needs and provide a quote at the end of each appointment that not only includes material but also the "small print" that many of our competitors leave out such as subfloor prep, furniture moves and other misc. items.
- What is your typical process for working with a new customer?
We bring the showroom to you with over 3K samples to choose from. Our goal is to educate you on the best options to meet your lifestyle within a budget range you are comfortable with. We handle everything from product selection to installation and pride ourselves in the level of service we provide at each step.
- What education and/or training do you have that relates to your work?
Our installers bring over 20 years of experience. As a franchise owner we go through rigorous training each year to stay current on trends around product to make sure we stay current.