My Investigative Services, Inc.

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Introduction

Hello, my name is William and I have managed many cases and in many formats. We operate all the time to make sure the customer is satisfied with the final product. We offer surveillance, follow ups, and services include body cam. We do offer Spanish-speaking services. A case management is used to keep the client aware of the case status 24 hours a day. Communication is the most important in our business.

Overview

Hired 13 times

3 employees

10 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Stripe, Venmo, and Zelle.

Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Exceptional 5.0

43 reviews

5

100%

4

0%

3

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Read reviews that mention:

Jose P.

Jun 6, 2022

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Hired on Thumbtack

William was the epitome of professionalism. He went above and beyond what was expected of him. Great communications skills extremely punctual. Worth every penny to hire him to serve your legal documents. He made the process very simple and very smooth with uploading the documents that needed to be served. The user interface he uses to record all activity with your job is top knotch. Don't be fooled by what are slightly lower prices with other servers... You get what you pay for and more with William. He takes his job seriosly and really asks you the questions that need to be asked in order to get the job done. In addition to having the highest level of professionalism and experience he is a great individual and takes pride in providing what clients need.

My Investigative Services, Inc.'s reply

Thank you, Jose. We appreciate the feedback and value the artistry as a team. You are very knowledgeable as well, and together we established the pattern and executed the task, and it was a successful event. Good luck on the case.

Process Serving

Juan R.

Aug 15, 2021

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Hired on Thumbtack

Very knowledgeable and professional. Took the necessary time to explain the process and stayed in constant communication until the job was complete.

My Investigative Services, Inc.'s reply

Thank you! Juan!!!

Process Serving

Kim D.

Aug 14, 2021

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Hired on Thumbtack

It’s hard to believe but truly they are the real deal. They are tough people and know what they’re doing. Was able to serve a restraining order in no time.

My Investigative Services, Inc.'s reply

Thank you for the feedback and please let us know if you need anything else.

Process Serving

Christopher T.

Jul 24, 2021

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Hired on Thumbtack

Was very knowledgeable. Took the extra time to explain the process and make sure I understood. Was very timely and worked hard to keep me updated on what was happening 2 hours away from me. Thank you so much for all of your help. Hopefully I won't need to use you again but if I do I will definitely be a repeat customer

My Investigative Services, Inc.'s reply

Thank you so much!

Process Serving

Priscilla P.

Mar 30, 2021

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Hired on Thumbtack

My Investigative Service is by far the best company to go with for those tough to handle cases. I tasked them with serving an individual that has a history of evasion, aggression, and intimidation. With a little research, the team was able to find and serve the individual in quick timing. These guys are the real deal, they are professional and are equipped with body cams which is a great plus for these tough situations. I hope to never find the need but will always return here for service.

My Investigative Services, Inc.'s reply

Thank you, Priscila and it was a team effort. We can not have completed the task without your quick and witty pre-plan. Good luck and we will always be here if you need anything further.

Process Serving

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
The prices are on the website for various types of services which are different in every case. As our firm does initial consultation then the prices are adjusted or we make a package deal accordingly. We always assist those in the process because it is case-by-case.
What is your typical process for working with a new customer?
Our process for each case is we place our case(s) in a Case Management Application (Serve Manager) and most of the work and communication is done via electronically, text messaging, Whats App, and any other means that fits the client.
What education and/or training do you have that relates to your work?
Our training comes from training from CALSPRO, NAPPS, and my prior law enforcement background in investigations. I read and write in Spanish.

My Investigative Services, Inc.

FAQs

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