FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Icon Painting, we believe in offering fair and transparent pricing. Our rates are based on the scope of the project, the size of the area to be painted, and the materials used. We provide free, detailed estimates so there are no surprises. For new customers, we offer special promotions or discounts during certain times of the year. We also strive to be flexible with our pricing to fit your budget without compromising on quality.
- What is your typical process for working with a new customer?
When working with a new customer, we start by scheduling a consultation to understand your project’s vision, needs, and goals. We’ll inspect the space, discuss color and material options, and provide a free, customized estimate. Once everything is agreed upon, we set a schedule that works best for you. Throughout the project, we keep communication open, ensuring you’re informed of progress and any updates. Our team takes pride in leaving your space clean and beautiful at the end of every job.
- What education and/or training do you have that relates to your work?
Our company owner has a strong foundation in the painting and construction industries, built from years of hands-on experience working with a reputable construction company before starting Icon Painting in 2018. She has learned not only the technical aspects of painting and renovations but also how to deliver exceptional customer service. This combination of expertise ensures that our clients receive the highest-quality craftsmanship and a seamless customer experience.