FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is competitive and tailored to each project based on materials, design complexity, and scope of work. We offer free consultations and transparent estimates to ensure no hidden fees. For larger projects, we provide volume discounts or package deals. We believe in delivering value by combining top-notch craftsmanship with affordability.
- What is your typical process for working with a new customer?
Initial Consultation: We start with a free consultation to understand your vision, needs, and budget. Send Pictures/Plans: We ask you to send a picture/plan of the area where you like your railings installed so we can visualize and provide the proper (Optional) Site Visit: If necessary, we visit your location to take measurements and assess the space. Estimate and Agreement: We provide a detailed cost estimate and timeline for the project. Fabrication: Once approved, we fabricate the railing using premium materials. Installation: Our skilled team completes the installation with precision, ensuring the final product exceeds your expectations. Follow-Up: After installation, we check in to ensure satisfaction and offer guidance on maintenance.
- What education and/or training do you have that relates to your work?
Our team brings years of hands-on experience in glass and cable railing installation and construction. We stay updated on industry trends and safety standards through continuous training. Our expertise in design and engineering ensures that every project is not only aesthetically pleasing but also structurally sound and safe.