The Blind Spot

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Introduction

Serving greater Los Angeles for over 35 years, the Blind Spot is a premier blind, shutter and drapery, repair, sales and installation company. Though humbly named, The Blind Spot can design and execute even the most elaborate of drapery design, solve difficult applications, and provide unparalleled service. We also understand that sometimes just a bit of TLC is needed and that is why we are happy to offer REPAIRS at an exceedingly inexpensive price point. We are very proud of our prompt, professional service, and hope you will allow us to be a part of your design team.

Overview

Hired 21 times

Background checked

5 employees

36 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, and Zelle.

Featured Projects

1 photo

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

3.8

4 reviews

5

50%

4

25%

3

0%

2

0%

1

25%

Angela S.

Apr 18, 2023

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Hired on Thumbtack

UPDATE: Immediately upon receiving my poor review, the owner called me and apologized. He then emailed me a quote for the work we needed completed. I really appreciated the follow up and follow through. Not sure we’ll go with them, at this point, but the speedy correction was much appreciated. ORIGINAL REVIEW: This was a disappointment. They were quick to respond and come out, but then literally never gave us the estimate we needed to move forward. Even after I called to follow up he told me the estimate would be emailed soon. But it never came. It’s really strange, if they didn’t want the job I wish they would have just told us, rather than leave us hanging for weeks.

Details: Shades • Repair • 1 - 5 • Fabric • Yes, I will purchase the window treatments

Window Treatment Installation or Repair

Robin W.

Jul 10, 2022

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Hired on Thumbtack

Richard has been extremely accommodating and flexible. His installers are equally professional!

Details: Drapery • Installation • 1 - 5 • As recommended by professional • No, I would like the pro to purchase the window treatments

Window Treatment Installation or Repair

Leticia R.

Mar 7, 2024

·

Hired on Thumbtack

Arturo kept changing the time and ended up not coming

Details: Shutters • Repair • 1 - 5 windows • Wood or bamboo • I’d like the professional to purchase

The Blind Spot's reply

Hello Laticia, We are very sorry for your experience. Those few days were quite challenging for us as the torrential downpour of rain made getting from one appointment to the next take a lot longer than usual. We try very hard to meet our appointment times, but occasionally we do run into things beyond our control. We have called a couple of times, and left message offering a discounted rate to do the repair you requested, but have not been able to get a hold of you. If you are so inclined, we would very much like to make up for your experience in any way we can. Thank you for your understanding. Richard

Window Treatment Installation or Repair

Anita C.

Jun 8, 2022

When we first met Oscar from the Blind Spot, we were very impressed with how they showed up in their professional van, dressed professionally and with all the necessary tools and parts needed to fix our blinds. The repair was done with high quality and with speed. After the repair, we heard from Richard who called to ask how our service went and if The Blind Spot could assist with any other services. We learned that the Blind Spot also offers new window coverings. After moving recently, we called Richard and he was able to assist us with adding blinds throughout out home at a very affordable price. We would highly recommend the Blind Spot to others.

Credentials

Background Check

Michael Casella

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We offer competitive pricing with a high level of quality and service.
What is your typical process for working with a new customer?
We speak with a customer to understand their needs. Then we agree on the services needed and schedule an appointment.
What education and/or training do you have that relates to your work?
Interior Design Installation Training