Becky S. says, "I called Nick and Russ on a Friday afternoon about water in my basement under the furnace. I thought there was something wrong with the furnace.
Nick and Russ came after their last appointment and worked from 5-9. They immediately recognized the problem was NOT the furnace, but a broken sump pump on the other side of the basement. (Where there was no water coming up)
I peppered them with questions about the pipes, where they went, and how the sump pump empties into the main drain of the house.
They patiently answered everything in laymen’s terms so I could understand it.
Some companies would have left then, but they went out late at night bought a sump pump. And came back and installed it the same night.
They also squeegeed the wet carpet and brought fans in to help it dry.
I am so relieved they solved that stressful situation, even though it was 9:00 and they still had an hour to drive home. They were such ethical hardworking men. If I could give more than 5 stars I would."See more