FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Transparency: Our prices are clear and free of hidden fees. We provide a detailed estimate before starting any work. Discounts: We offer discounts for new customers and recurring services.
- What is your typical process for working with a new customer?
My typical process for working with a new customer starts with an initial consultation to understand their needs and assess the situation. I then provide a detailed estimate, outlining the scope of work and costs. Once we agree on the plan, I schedule the service at their convenience. During the work, I maintain clear communication, ensuring the customer is informed throughout the process. After completion, I conduct a final walk-through to address any questions and ensure satisfaction.
- What education and/or training do you have that relates to your work?
I have the appropriate training and have studied updated plumbing codes. I have worked alongside experienced professionals in the field. My commitment to continuous learning enables me to provide high-quality service and contribute positively to the community.