FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer free no-cost no-obligation onsite consultation to discuss project needs, goals, and solutions tailor fitted to your needs and we provide and estimate of the work.
- What is your typical process for working with a new customer?
At our company, we pride ourselves on delivering a smooth, transparent, and personalized experience from start to finish. Our typical process includes: Initial Consultation: We start with a complimentary phone call or in-person meeting to understand your vision, goals, budget, and timeline. This helps us determine if we're a good fit for your project. On-Site Visit & Assessment: We visit the property to evaluate the existing conditions, take measurements, and gather all the details we need to prepare a tailored proposal. Design & Planning: If the project includes design work, we’ll guide you through conceptual layouts, 3D renderings, and material selections. This phase ensures your ideas are brought to life while remaining practical and within budget. Proposal & Contract: Once the scope and design are finalized, we provide a detailed proposal outlining all costs, phases, and timelines. Upon agreement, we move forward with a signed contract. Permitting & Pre-Construction: We handle any necessary permitting and prep work, ensuring everything is in place before construction begins. Construction Phase: Our skilled in-house team and trusted subcontractors complete the work according to the schedule, with ongoing communication and weekly updates to keep you informed. Final Walkthrough & Handover: After completion, we conduct a final walkthrough with you to ensure every detail meets our high standards—and yours. We’re not done until you’re completely satisfied. Follow-Up: Even after the job is complete, we remain available for any questions or additional support you may need.
- What education and/or training do you have that relates to your work?
Our team is composed of highly trained professionals with diverse backgrounds in construction management, architecture, engineering, and design. Many of us hold certifications in areas such as general contracting, project management, and specialized trades. Beyond formal education, we place a strong emphasis on continuous learning—regularly attending industry seminars, code update workshops, and manufacturer certification programs to stay up to date with the latest building techniques, materials, and local regulations. Most importantly, our expertise comes from years of hands-on experience managing and executing complex residential and commercial remodels. This real-world knowledge, combined with our technical training, ensures we bring both precision and creativity to every project.