FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is competitive and transparent. We provide detailed quotes before starting any job, with no hidden fees. Discounts are available for repeat customers and larger jobs. We also offer package deals for upholstery, carpet
- What is your typical process for working with a new customer?
We start with a free consultation to assess the specific cleaning needs of the customer. This includes inspecting the fabric, carpet type and identifying any problem areas. Once the assessment is complete, we provide a tailored cleaning plan, explain the process, and proceed only after receiving approval
- What education and/or training do you have that relates to your work?
I have completed professional certification courses in carpet and upholstery cleaning, including training in pH balance and material-specific cleaning techniques. Additionally, I’ve gained hands-on experience with eco-friendly and safe cleaning products that ensure effective results without harming surfaces