ECH Appliance Repair

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Introduction

Our focus is a quality and affordable prices . Our technicians are skilled and educated . We tell you exactly when we’re coming and what we will do , write all the notes in estimates and always in touch with you . Our mission - to make sure you’re 100% happy

Overview

Current Top Pro

Hired 374 times

Background checked

4 employees

5 years in business

Business hours

SunClosedMon8:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

Specialties

Appliance type

, ,

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Great 4.7

90 reviews

5

89%

4

5%

3

0%

2

3%

1

3%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Read reviews that mention:

Hayley W.

1 month ago

·

Hired on Thumbtack

My water dispenser was not working on my fridge. I messaged ECH and they came out that same day. Fixed the issue within 15 min. Great service!

Details: Refrigerator • LG • Residential

ECH Appliance Repair's reply

Thank you Hayley, for your trust and great feedback! Anytime happy to help!

Appliance Repair or Maintenance

Alicia O.

Jan 17, 2024

·

Hired on Thumbtack

Details: Washer or dryer • Whirlpool • Residential

ECH Appliance Repair's reply

Appliance Repair or Maintenance

Joann B.

Nov 1, 2023

·

Hired on Thumbtack

Update: Stand Up company eager to resolve my disappointment. Owner called. He had been out of town. He immediately offered to send someone back out at a discounted rate or to refund my $59. I explained the dry had already been replaced. He immediately offered to service and hook me up with a warranty. I have them down for my next appliance repair. It is so refreshing to have a positive experience and solution when there is a satisfaction issue. Thank You!!! Very disappointed. ECH is out of my budget. The part was $157 and the labor was $215. I was offered a $30 discount. I am not sure what going labor is but at this rate air drying will do just fine for the time being. Maybe appliance labor costs that much? The whole job would have taken not more than 45 minutes. Huge bummer.

Details: Washer or dryer • Whirlpool • Residential

ECH Appliance Repair's reply

We genuinely value your feedback, and we're sorry to hear about your disappointment with the pricing of our services. We understand that budget considerations are essential, and we apologize if our pricing didn't align with your expectations in this case. Appliance repair costs can vary based on several factors, including the type of appliance, the complexity of the repair, and local labor rates. We always aim to provide competitive and fair pricing for our services while maintaining the quality and expertise that our customers expect. We appreciate your feedback, and we'll certainly take your comments into consideration.Thank you for considering ECH for your appliance repair needs, and we hope to have the opportunity to serve you again in the future.

Appliance Repair or Maintenance

Gene E.

Sep 14, 2023

·

Hired on Thumbtack

Serge provided a good explanation of what was wrong with my refrigerator and provided repair options. Overall great service

Details: Refrigerator • Samsung • Residential

Appliance Repair or Maintenance

Athena B.

Sep 9, 2023

·

Hired on Thumbtack

Details: Refrigerator • LG • Residential

ECH Appliance Repair's reply

Appliance Repair or Maintenance

Credentials

Background Check

Egor Cherkasov

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We are average pricing company in San Diego county . Always monitoring the present prices and provide the best price-value ratio services . We do have a military and retired discounts and first time customers discounts . Always opened for the new clients to become their constant appliance repair friend .
What is your typical process for working with a new customer?
We provide the excellent service since beginning and till the end . Our friendly operators are always in touch and happy to help our clients to set up the appointments with our skilled technicians. Then we provide the exact estimate after diagnostic and do the repair as soon as possible . Each work order has a warranty .
What education and/or training do you have that relates to your work?
All our technicians are fully trained and licensed. We constantly improve our skills and learn new technologies which help to provide the better service for our clients .

ECH Appliance Repair

FAQs

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