FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer 5% discount to new customers on purchases over $5000 or more
- What is your typical process for working with a new customer?
Initial Consultation 1. Receive customer inquiry via phone, email, text, or online platform. 2. Conduct a brief interview to understand customer needs and expectations. Site Visit 1. Schedule a site visit to assess the property and discuss customer ideas. 2. Take measurements and notes on existing vegetation, terrain, and site features. Proposal and Estimate 1. Create a detailed proposal outlining: 1. Project description. 2. Materials and services. 3. Total cost. 4. Timeline. 2. Send the proposal to the customer for review and approval. Contract Signing and Deposit 1. Receive customer approval and sign a contract outlining terms and conditions. 2. Collect a deposit or initial payment as agreed. Planning and Preparation 1. Create a detailed work plan, including: 1. Schedule. 2. Task assignments. 3. Materials and supplies. 2. Prepare necessary equipment and materials. Project Execution 1. Begin work according to the plan. 2. Keep the customer informed about progress. 3. Make adjustments as needed. Project Completion and Delivery 1. Complete the project as agreed. 2. Conduct a final inspection to ensure quality standards. 3. Deliver the finished project to the customer and collect final payment. Follow-up and Evaluation 1. Follow up with the customer to ensure satisfaction. 2. Gather feedback and suggestions for future improvement. Jose Cruz Green Landscaping Of Sacramento
- What education and/or training do you have that relates to your work?
We have over 17 years of experience