Chimney Sweep Pros
$69/service call
(waived if hired)
Fireplace or chimney services needed
Responds within a day
Introduction
We're committed to your safety and satisfaction. Our dedicated team delivers top-notch chimney cleaning and maintenance services. With a focus on eco-friendly practices and cutting-edge techniques, we ensure your home is safe and your chimney operates efficiently. Trust us for expert solutions tailored to your needs.
Overview
Hired 5 times
Serves Sacramento, CA
Background checked
10 employees
1 year in business
Business hours
Sun7:00 am - 9:00 pmMon7:00 am - 9:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.
Featured Projects
125 photos
Chimney Maintenance
Fireplace and Chimney Cleaning or Repair
Chimney Maintenance
Fireplace and Chimney Cleaning or Repair
Reviews
Customers rated this pro highly for punctuality, responsiveness, and value.
Good 4.0
6 reviews
5
66%
4
0%
3
17%
2
0%
1
17%
Read reviews that mention:
Daniel V.
Jun 16, 2024
They came to my house because my fireplace was making strange noises and it turned out to be much more dangerous than I expected! From going to just an inspection and cleaning service, they had to repair it because it had many cracks, they were able to solve all the work very quickly and efficiently, my chimney is excellent and I paid a very good price. I really recommend this team.
Chimney Sweep Pros's reply
Thanks, Daniel. We are glad to have helped you with the unforeseen event and that it was an affordable price. Do not hesitate to share your experiences with your family or friends too! We're here to commit the customer expectations.
Ean C.
Oct 2, 2024
They did an excellent job cleaning 3 of my chimneys. Can’t recommend them enough. Honest and transparent from the beginning
Chimney Sweep Pros's reply
Thank you, Ean! We're thrilled to hear you were satisfied with the cleaning of your chimneys. Your recommendation means a lot to us, and we appreciate your recognition of our honesty and transparency!
Denise M.
Sep 21, 2024
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Hired on Thumbtack
Hired on Thumbtack
Price quoted for the job was extremely high. All I needed was my dryer vent cleaned out which is a 5 to 10 minutes job. They wanted $300 which was a set price rather than a, minute charge. I told the service provided no and I would pay their service charge. We went back and forth with the company ending with a $170.00 flat fee. I still said No. He asked, what I expected to pay, and based on the average price on google, I said $100 to $120. He left with $70 (no change back). Then about 10-15 minutes later, he returned and said they would do the job for $120. He finished the job in 9 minutes. The price was still too high. It was a very frustrating experience. Also, I had to schedule an appointment time online which was for Sunday at noon but I received a call Sunday morning and they rescheduled the appointment for Wednesday between 12 - 2. I wouldn't recommend this service company.
Details: House • Single-level building • 1,000 - 2,000 sq ft • Dryer • 1 - 5 vents
Chimney Sweep Pros's reply
Thank you, Denise, for sharing your experience. We apologize for any frustration caused and appreciate your feedback. We always aim to be transparent and did our best to accommodate your pricing expectations. Please note that we charge based on the work done, not the time spent, so the cost would not have changed even if the job had taken an hour. Regarding the rescheduled appointment, we apologize for the inconvenience—it was due to a prior job that took longer than anticipated. Your comments will help us improve our services moving forward.
Duct and Vent Cleaning
Jenny A.
Nov 17, 2024
Very pleased with the chimney cleaning! The technician was friendly and did an amazing job. My home feels safer now!
Chimney Sweep Pros's reply
Thank you, Jenny! We're glad to hear you're pleased with our service. A clean chimney definitely adds to your home's safety and comfort. We're here whenever you need us! 🔥😊
Christine M.
Sep 15, 2024
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Hired on Thumbtack
Hired on Thumbtack
They never showed up very upset about that can not reccamend them at all
Details: Fireplace cleaning • Chimney cleaning • Wood burning fireplace with chimney • Brick (most common) • Indoors • 11 - 50 years old • Single-level building
Chimney Sweep Pros's reply
Thank you for sharing your feedback. We take customer satisfaction seriously and would like to clarify the situation. On the day of your scheduled appointment, both our technician and I made multiple attempts to contact you via phone, text, and Thumbtack to confirm your availability. Unfortunately, we did not receive any response, and as per our policy, we do not send a technician without confirmation to ensure our customers are prepared for the service.
Additionally, after receiving your review, we reached out to you again on September 15th to discuss the matter and offer proof of our attempts to contact you. However, you denied receiving any calls or messages, despite the evidence we have in our records.
We regret that this misunderstanding occurred and are always open to resolving issues transparently. If you would like to further discuss or review the communication history, we would be happy to provide it.
Thank you for your time.
Fireplace and Chimney Cleaning or Repair
Credentials
Background Check
Karin Miseri