FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My hourly rate is $100, a senior discount is available.
- What is your typical process for working with a new customer?
Starts with a no/charge phone consultation to see if we are a good fit.
- What education and/or training do you have that relates to your work?
15+ years in high tech 8 years in tech support