FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Introductory Special! New clients can tryout a personal training session at a discounted rate! $300 for three 60min privates. *One time purchase only. One per customer. Sessions are held in-person at ShadowOfaDancer in Palo Alto California. You can view a current price list on our website.
- What is your typical process for working with a new customer?
For Private Training, you can sign up online at our Book Now page. Once you have booked your session you will receive email confirmation that your session has been booked from the scheduling platform Jessica uses called Schedulicity. The confirmation email will include a new client intake form which can be filled out online and must be completed before the start of your first session. Please note that a credit card is required to be on file to hold your session. Your card is not charged until the end of your session. Cancelations & Refunds: - Single and package purchases are fully refundable for 72 hours from date of purchase. After 72 hours purchases are 50% refundable up to 24 hours prior to the start of your session. - More than 24 hour cancellation notice is required. If less than 24 hours notice is given then the session will be deducted from your package or your credit card will be charged the full amount for a single session/class. Cancelations made after the 24 hour mark are nonrefundable. - Used sessions or classes are nonrefundable. - You will not be discounted or refunded if you are late for your session and end up with a shorter session as a result.
- What education and/or training do you have that relates to your work?
Below is a full list of Jessica's degrees and certifications. Degrees: Master of Arts in Education specializing in Dance Teaching (in progress) Bachelor of Arts in Performing Arts GYROTONIC® & GYROKINESIS® methods: GYROTONIC® Level 1 GYROTONIC® Level 2 Program 1 GYROKINESIS® Level 1 GYROTONIC® Jumping-Streching Board GYROTONIC® Applications for Osteoporosis GYROTONER® Program 1 GYROTONIC® Principles Applied to Dynamic Trunk Stabilization Pilates: National Pilates Certified Trainer Dance: American Ballet Theatre Certified Teacher: Level Pre-Primary - Level 3 American Ballet Theatre Certified Teacher: Levels 4 & 5