FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
10% OFF NEW CLIENTS! At Dunes Garage Door, we believe in complete transparency. No hidden fees, no surprise charges—just honest pricing. We give upfront estimates that reflect the true cost of your garage door repair or installation, with no upselling. We offer discounts for seniors, veterans, and returning customers because we appreciate loyalty and community. Our goal is to deliver high-quality service at an affordable price so you can have peace of mind knowing the job is done right, at a fair cost.
- What is your typical process for working with a new customer?
From the moment you reach out, we make it easy. First, we listen carefully to what’s going wrong with your garage door. We’ll ask the right questions, assess the problem, and provide a clear, no-obligation estimate for the service. Once you approve, we’ll schedule a time that works for you, showing up on time, ready to get to work. We use only top-quality parts and tools, ensuring a job done well. Afterward, we test everything thoroughly, clean up, and check in to make sure you’re fully satisfied.
- What education and/or training do you have that relates to your work?
Our team is not just experienced—we’re professionally trained in the latest garage door systems, including smart openers, torsion springs, and advanced safety measures. We also have ongoing training to stay on top of emerging technologies, ensuring we’re always using the most reliable and efficient solutions available. With years of hands-on experience, we know exactly how to handle any issue that comes our way, big or small.