I ordered the document preparation service and inquired about the doc prep w/mediation for divorce.
Initially, Tina seemed very responsive and helpful and even reached out to my spouse early to initiate the mediation process as my spouse and I were not communicating.
After I did not hear back from Tina for a while I assumed my spouse ignored Tina’s calls so I went ahead with doc prep.
Throughout the process I was offered little guidance in what I was receiving and when I asked Tina for assistance or some type of instruction, she was all of sudden too busy and had someone else call me with a rushed explanation. I felt like as soon as I paid the money, the friendly customer service ended immediately.
Worst yet, I talked to my wife later who said she tried to reached back out to Tina, who never returned her calls. I saw the voicemail so either Tina was all of sudden too busy after I paid or she ignored my spouse because it was not worth the time or money to mediate after I already paid for the doc prep.
Would not recommend her services. It is dangerous to think this happened and could have ruined a chance of reconciliation or peaceful negotiation between my wife and I because someone wanted to prioritize business over ethics.
Elite Legal Services & Mediation
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