FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Pristine Clean, we believe in transparent and competitive pricing with no hidden fees. We offer 10% off for new customers as a warm welcome to our services. Additionally, when you choose our bird-proofing service, you’ll receive a free solar panel cleaning as part of the package. Our pricing is designed to be fair and competitive, ensuring top-quality service at great value. Plus, we do not charge any credit card processing fees, making transactions simple and hassle-free for our customers.
- What is your typical process for working with a new customer?
At Pristine Clean, we prioritize clear communication and transparency with every new customer. Our process begins with a detailed consultation to assess your needs and provide a thorough explanation of our services. Before starting any work, we ensure you are fully informed about the cleaning process, expected results, and any necessary precautions. Throughout the service, we document our work with written reports and photo evidence, providing you with a comprehensive record of the completed job. Our goal is to deliver exceptional results while keeping you informed and confident in the quality of our work.
- What education and/or training do you have that relates to your work?
I have hands-on experience in the pressure washing and solar panel cleaning industry, having worked with a professional pressure washing company before starting my own business. This real-world training allowed me to master the best techniques for safely and effectively cleaning solar panels, roofs, and exterior surfaces. Through years of experience, I have developed a keen understanding of the right equipment, eco-friendly cleaning solutions, and proper methods to ensure a thorough clean without causing damage. My commitment to quality, attention to detail, and industry knowledge make Pristine Clean a trusted choice for residential, commercial, and government cleaning projects.