Derek Wise says, "I want to give a big thank you to Alex for his exceptional work in fixing my router! I had been experiencing connectivity issues for weeks and had tried everything to fix it, but to no avail. I finally decided to call in the professionals, and I'm so glad I did! Alex was not only prompt and professional, but he also took the time to explain what the problem was and how he was going to fix it. He even gave me some tips on how to maintain my router to avoid similar issues in the future.The best part was that Alex didn't just fix the problem - he went above and beyond to make sure everything was working optimally before he left. He tested the connection multiple times, checked all the settings, and even gave me his contact details in case I had any further issues. I can't express how much I appreciate the level of service Alex provided. If you're ever in need of tech support, I highly recommend you ask for Alex - he's a true professional who knows his stuff and genuinely cares about his customers. Thank you again, Alex!"See more