FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have packages with discounted rates for our clients. We like to keep things simple; the more lessons you can commit to, the more you save. We always start with a free trial tutoring session and after the client confirms interest in the recommended tutor, the next step is to purchase a package. CREDIT HOURS -May be used with any tutor or subject -Do not expire -May be refunded for any reason
- What is your typical process for working with a new customer?
1) CONTACT US - A client reaches out to us and provides their tutoring request details. 2) TUTOR RECOMMENDED - The local tutor manager will make a tutor recommendation, based a client’s specific tutoring needs. 3) TUTOR ASSIGNED FOR TRIAL SESSION - After the client confirms interest in the recommended tutor, the next step is to schedule the no-obligation free trial session. 4) PURCHASE HOURS - After the trial session the client will decide how they would like to proceed. -If the tutor was the right fit the next step is to purchase hours (see below). -If the tutor happened to not be the right fit an additional tutor and trial is provided. 5) ONGOING TUTORING - As the tutoring progresses, the tutor manager will be available by call, text or email to assist with any aspect of the tutoring.
- What education and/or training do you have that relates to your work?
Eric Boshnyak is the local tutor manager for Elite Home Tutoring. Credentialed in both teaching and educational administration, Eric has facilitated private tutoring services for students for over 11 years. He attained his BS in Education at Central Michigan University and his Master's in Educational Administration from California State Bakersfield. He taught middle and high school mathematics for 7 years and was nominated Outstanding National Teacher by the NHS organization.