FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I’ve always told my clients that the bill can always change unfortunately only because we don’t know how much mold there is until we remove the affected material (drywall, cabinet, etc). Full transparency about this is my priority as well.
- What is your typical process for working with a new customer?
Typically, I want to see the issue in person to get a better scope of the work. I will be asking questions about the past issues, present, & more. Once that’s done, I will get a bid together, & explain the process whether it’s in person or in the bid itself.
- What education and/or training do you have that relates to your work?
I am certified by MICRO which has IICRC standards. Also certified in IICRC. Certified in: - CMRC (Certified Mold Remediation Contractor) - CMI (Certified Mold Inspector) - CHST (Certified Health & Safety Technician) - WRT (Water Restoration Training) I also have 9 years of experience in damage restoration including remodeling & reconstruction.