FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing ranges from client to client's requests scope of work to be performed and complexity of issues to be resolved. Our lowest quote from a simple W2 tax preparation starts at $85.00 To include all federal, state filing and direct deposit .
- What is your typical process for working with a new customer?
We prefer to talk to our clients to insure that all expectations are clear and to set the fee for the work to be performed beforehand. There is never a charge or retainer agreement unless the clients request one to be produce. WE HAVE OUR 100% SATISFACTION GUARANTEE. NO SMALL PRINT. NO DISCLOSURES. We want happy clients and we request feedback as this speaks for our performance and allows us the opportunity to gain the trust of new possible clients and grow our business.
- What education and/or training do you have that relates to your work?
We must renew our licenses every year and we take continuing education courses offered by the state and the IRS approved providers.