FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our skilled technicians arrive in a fully stocked service vehicle, bring drop cloths and wear ‘booties’ to protect your home. He will perform a complete diagnosis, then propose a range of solutions. Gray Plumbing utilizes a menu pricing system so you will know how much it will cost before the work begins. We don’t charge for travel time and give a uniform “flat rate” schedule to all of our customers which saves you money.
- What is your typical process for working with a new customer?
We give our client's a fixed price up front. Most of the time there are options that fit the situation and budget. In order for us to give solutions for your issues we have to take a look at it. We will come to you home or business take a look at your issue and give you a flat rate price that will not change unless your problem requires further diagnosis.
- What education and/or training do you have that relates to your work?
I am a graduate of the PHCC and received my Building Trades Journeyman card from the Local 343.