FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
There is a base price: $45/hr (but may go up depending on level of physical work that is involved) Hazardous fee: $150 flat per job - Trash, food waste, pet feces, anything of that sort. I bring supplies: Trash bags, sponges, rages, cleaning liquids, a vacuum if necessary, I even have a carpet cleaner so if the job requires me to use any of these supplies. The hazard fee covers most of this but this is the only thing additional since its not considered hazard if you need clothes bagged up for donation or anything like that: - Trash bags: $2 per bag $1 per mile travel fee : starting location is Covina Last minute cancellation fee (under 24 hours): $100 Any outside vendors for trash or donation pickup: $100 flat Example : Level 5 help (hoarder): Job took 5 hours, we accumulated 10 bags of trash that you need me to dispose of, I cleaned up an area that had residual dead bugs and some pet waste and I traveled 20 miles, Lot's of physical work required Your total would be roughly: $275 for the hours (up'd the rate to $55 due to physical labor involved) $40 for travel (to and from your location) $20 for the bags $150 for hazard fee $100 vendor trash pick up Total : $585 Example : Level 1 help The job took 4 hours I assisted with bills and organization of paperwork I traveled 30 miles to the job $180 for the job $60 for the travel (there and back) Total : $240 This is a rough estimate based on some previous experiences I have had. Not all jobs are the same, not all prices will be the same but I will be fair as possible and everything will be agreed upon BEFORE we start the job. Additionally, I will work with you if you need supplies like storage containers, baskets, bins... I will go out and purchase them if you like and have you reimburse me the receipt of items. I won't charge the time or miles on this only because you are essentially making my job easier by allowing me to store everything for you versus figuring out what we could use that you currently have in your home.
- What is your typical process for working with a new customer?
Once I receive the message that you need help, I will reach back out to you and schedule a call. It is very important to me that I get a complete understanding of the level of job needed. I will ask for photos and a video of the overall space you need work on so I can prep for it and make sure everything is done in a timely manner. I really don't want to charge you more than is required. I am not there to waste your time or money. :)
- What education and/or training do you have that relates to your work?
I have a bachelor's in Psychology with an emphasis in clinical counseling. I find this extremely beneficial when working with clients because our habits are rooted from past experiences, good or bad. I really like to explore the root cause behind why there is a struggle with overcoming organization and get to that root so that the client's habits are improved. I don't believe in obtaining a long term client, I feel that is a waste of money for them. I truly want to help the person and grow them to success. The space they need help in should be the last of their worries. I want them to have the freedom to let go of that stress so they can enjoy other aspects of their life!