FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
“At AP Bros Plumbing, we recognize that every situation is unique. Our technicians conduct a thorough evaluation to offer options and pricing customized to your specific needs. We charge by the job, not by the hour, ensuring that the price you are quoted is the price you pay. We don’t rush our technicians, as our priority is to complete the job correctly. Even if a repair takes a bit longer, there will be no extra charges.”
- What is your typical process for working with a new customer?
“At AP Bros Plumbing, our approach begins with understanding the customer’s needs, evaluating the plumbing situation, and offering clear communication regarding solutions and pricing. Our goal is to build trust and ensure customer satisfaction throughout the entire service process.”
- What education and/or training do you have that relates to your work?
I completed a technical program in electrical work and underwent extensive training in construction, including safety and machinery operation courses with Union 300. I specialized in plumbing and gained 15 years of experience in reputable plumbing companies.