Trusted Water Systems
Trusted Water Systems

Trusted Water Systems

Top Pro

Free service call


Heater problems

45 recent inquiries • Responds in about 48 min


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Introduction
Trusted Water Systems is a family owned water heater and filtration business that services all of San Diego. We pride ourselves on exceptional service, quality products and expert installation. We specialize in residential tankless water heater, traditional water heater, and filtration system installations.
Overview

Current Top Pro

Hired 125 times

Serves Chula Vista, CA

Background checked

License verified

3 employees

3 years in business

Business hours

Sun12:00 pm - 5:00 pmMon9:00 am - 5:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, and Venmo.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2024

Projects and media

17 photos

Projects and media

17 photos

Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Exceptional 5.0

79 reviews

5
100%
4
0%
3
0%
2
0%
1
0%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Read reviews that mention:


pro avatar
Brandy M.
Feb 23, 2025
·

Hired on Thumbtack

Hired on Thumbtack

I highly recommend getting an annual tankless water heater flush! It keeps the system running efficiently, extends its lifespan, and ensures we always have hot water when we need it. After the service, I noticed improved water flow and quicker heating. It’s a simple maintenance step that prevents costly repairs and buildup. Definitely worth it for peace of mind and long-term savings!

Details: Routine maintenance • No problem, just need maintenance • Gas tankless • Outside • House

Water Heater Repair or Maintenance
pro avatar
Andrea M.
2 weeks ago
·

Hired on Thumbtack

Hired on Thumbtack

Jacob was very knowledgeable, explained how he would approach our tankless water heater issue given only pictures and what we could describe over the phone. Ultimately we did have to replace the unit as it was very old, and gave us different options on which kinds to consider, based on our specific usage and needs. He was extremely responsive throughout. Within days of first contacting him, he showed up at our property, he was in and out within hours, and we had a brand new heater up and running. He's a water heater ninja. Props to him, as we can see why he has such success in his craft. Thank you Jacob!

Details: Yes, the location has an existing heater • Gas tankless • House

Water Heater Installation or Replacement
pro avatar
Maggie K.
2 weeks ago
·

Hired on Thumbtack

Hired on Thumbtack

To be honest, I was a bit skeptical with the 100% 5 star reviews. I did my due diligence and looked at other website reviews and checked out Jacob's license to ensure it's active with no issues. He had great reviews across the board and I found no red flags with his license. I was also looking for a person/company who gave me exactly what I was looking for without trying to upsell me. Jacob gave me a quote with exactly what I need and answered all my questions promptly. His price was very reasonable and he was available same day. When it came down to the work (removing old water heater and installing a new one), Jacob did a fantastic job. He described what he was going to do and answered my questions patiently. He was very thorough and I would highly recommend him.

Details: Installation or replacement • Leaks • Gas tank • Garage • House

Water Heater Repair or Maintenance
pro avatar
Dave h.
1 month ago
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Hired on Thumbtack

Hired on Thumbtack

What an amazing company that did such a fabulous job, great value, professional, and thoughtful, and the price was best out of all of the companies I looked at. I would highly recommend going with this company and they were able to come out within a day and replace my water heater, fast, easy, and very clean!

Details: Yes, the location has an existing heater • Gas tank (standard) • House

Water Heater Installation or Replacement
pro avatar
Andrew S.
Feb 19, 2025
·

Hired on Thumbtack

Hired on Thumbtack

I recently had to replace my water heater and chose Trusted Water Systems, and I couldn't be happier with the service. From the start, Jacob was fast to reply to my inquiry, which made scheduling the replacement process incredibly smooth. He showed up on time and performed quality work throughout the entire installation. He was also upfront with pricing, which I really appreciated and helped me feel more comfortable with the entire transaction. Jacob was incredibly professional, explaining each step of the process and ensuring everything was installed perfectly. What stood out to me the most was his integrity and the confidence he exuded in his work. It was clear that he knew his craft well, which gave me peace of mind throughout the process. I highly appreciate his trusted service, and because of how well everything went, I’ll definitely call him again for any future needs. If you’re looking for a reliable, knowledgeable company for your water heater replacement, I can confidently recommend Trusted Water Systems.

Details: Yes, the location has an existing heater • Gas tank (standard) • House

Water Heater Installation or Replacement
Credentials
License

License Type: C36 – Plumbing Contractor (CA)

License verified on 1/17/2025

Background Check

Jacob Mcgrew