FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing varies greatly by clients' needs. I would not want a client to spend money on something they currently don't need or can build upon later. I'll help prioritize and grow with you, because I understand it's an overwhelming process. I also utilize a trusted group of independent contractors locally to bring a full scope to a project.
- What is your typical process for working with a new customer?
I typically begin with a phone call and introduction. A site audit may be performed but I do also like meeting in person with clients to build a strong relationship. Skype is also essential for screensharing, but I prefer an involved, and interactive process so we can work well together and understand your needs.
- What education and/or training do you have that relates to your work?
Aside from my team members, I have an Accounting and Computer Information Systems degree from Indiana University, with graduate studies in HCI, Informatics in Human Computer Interaction. I spent 3 years building an ecommerce platform in the handmade industry, then began consulting and building websites for others using WordPress in 2013.