FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Whether you’re looking for a “white glove” experience with a seasoned consultant or just some great basic support, we’ve got you covered. On our website you’ll find pricing for our hourly rates, as well as our discounted package prices. Each session includes detailed notes and a comprehensive tech wellness assessment (if there is time at the end). $29 travel fee outside of Berkeley/Oakland/El Cerrito.
- What is your typical process for working with a new customer?
I like to talk to people and get a sense for what they're looking for first!
- What education and/or training do you have that relates to your work?
I've been playing and working with Apple computers since I was a kid. :)