FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
WE HAVE A $59 DIAGNOSTIC THAT WILL GET WAIVED WITH ANY REPAIRS, WE UNDERSTAND THAT REPAIRS ARE ALWAYS UNEXPECTED SO WE ALWAYS HAVE DISCOUNTS AND FINANCING AVAILABLE.
- What is your typical process for working with a new customer?
WE SCHEDULE A SERVICE CALL WITHIN A CERTAIN TIME FRAME, THE NEW CUSTOMER WILL RECEIVE A TEXT MESSAGE ALONG WITH THE LOCATION OF THE TECHNICIAN THAT IN ENROUTE.
- What education and/or training do you have that relates to your work?
AS A LENNOX PREMIER DEALER, WE ARE LICENSED TO SERVICE AND INSTALL THE HIGHEST END EQUIPMENT AND HAVE CONSTANT ONGOING TRAINING TO KEEP UP WITHT THE NEWEST TECHNOLOGIES AND REQUIREMENTS.;