FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Dog walking services are based on the length of time a customer prefers we spend with their pup. We will tailor the walk to fit the needs of our customers. Typically, walks range from 15 minutes up to 60 minutes. Our most popular option is a 30-minute walk. During the hot summer months, we are happy to walk dogs in the early mornings or the later evenings to help reduce issues associated with excessive heat.
- What is your typical process for working with a new customer?
We establish an account for each new customer. It contains basic information like address, phone number, email address, and information about your pup. We request rabies vaccination expiration dates, and if the pet parent does not have it handy, we are happy to contact their vet to get that information.
- What education and/or training do you have that relates to your work?
I am CPR-certified for pets and a member of Pet Sitters International. As the owner, I have a degree in business management along with 25+ years of experience in executive customer service and sales management. Dog companionship has been a part of adult life for over 30 years and raising bunnies was fun as a kid in New England.