Footprints Floors of Phoenix
Footprints Floors of Phoenix

Footprints Floors of Phoenix

This pro is currently not available for Carpet Removal
This pro is currently not available for Carpet Removal

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Introduction
***Due to COVID-19, we’re now offering virtual estimates for all your flooring needs*** At Footprints Floors in the Phoenix / Scottsdale area, we're a step above the rest! We are a one-of-a-kind family owned and operated flooring installation and restoration business. We have spent the past decade mastering the installation and restoration of hardwood floors as well as the installation of tile, laminate, vinyl, staircases and baseboards.
Overview

Hired 19 times

Background checked

Verified business

80 employees

17 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2021

Projects and media

59 photos

Projects and media

59 photos

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Great 4.8

37 reviews

5
89%
4
8%
3
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3%
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Read reviews that mention:


pro avatar
Evan K.
Feb 20, 2021
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Hired on Thumbtack

Hired on Thumbtack

Great experience! They are easy to get a hold of, responsive, punctual, were in and out in a matter of days, and did great work! The guys were all very respectful, tidy, and cheerful. Highly recommend!

Details: Kitchen • Bathroom • Backsplash • Tub / Shower enclosure • 51 - 100 sq ft • Porcelain • No, I need the professional to buy the tiles for me

Tile Installation and Replacement
pro avatar
Cathy K.
Dec 8, 2021
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Hired on Thumbtack

Hired on Thumbtack

Company didn't respond for days. I had to ask what has happened. Then when they did finally go to client's home to get information needed to quote the job, they called me and said I would have the information right away. That was on the 20th of November and today is December 8th. I'd say that is not good customer service, nor communication needed. I would not hire for myself nor my client. They are very disappointed.

Details: Engineered hardwood • 1,501 - 2,000 sq ft • Homeowner or property manager (not done) • Home

Footprints Floors of Phoenix's reply
Hi Cathy, We are committed to providing each and every Footprints Floors customer and potential customer with a positive experience; we are proud of our track record in offering high-quality service and excellent communication to the many homeowners we meet with each week. It seems that much of your dissatisfaction stems from a misunderstanding, as our records indicate that our representative visited your client's (Karen R.) home on Nov. 23rd to take a look at the job needing to be done and subsequently sent out an email on the same day with an attached quote and detailed list. Also our representative emailed the same quote to your email on Nov. 29th. Please kindly look for this in your inbox, so that we can rest assured you have the necessary information. We’d love for you to call us asap, so we can get this sorted out. We want to keep you as a customer and are confident we can win you over!
Floor Installation or Replacement
pro avatar
Keith e.
May 10, 2021
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Hired on Thumbtack

Hired on Thumbtack

Company did not use a membrane between the concrete floor and the tile and I am concerned that the cracks in the concrete will eventually transfer through the tile. They did give me an additional three year warranty, however.

Details: Floor • 101 - 200 sq ft • Concrete • Ceramic • Yes, I already have the tiles

Tile Installation and Replacement
pro avatar
Gloria S.
Apr 8, 2021
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Hired on Thumbtack

Hired on Thumbtack

Footprints did an amazing job installing our new floors. The whole process was so easy. Lance was easy to work with and was very responsive to my many questions. They don’t buy the materials but Lance will tell you exactly what you need to buy. Nathan and Chris came out to do the install and we’re amazing. They removed the ceramic tile and installed the lux vinyl wood flooring all in one day! Best money I’ve ever spent. Now I want to do the rest of my house and will definitely call them again. I highly recommend hiring them!

Details: Laminate • 501 - 750 sq ft • Tile • Flooring professional • Home

Floor Installation or Replacement
pro avatar
Ginger O.
Sep 16, 2020
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Hired on Thumbtack

Hired on Thumbtack

Footprints was very easy to work with and professional.

Details: Solid wood • 100 - 250 sq ft • Solid wood • Homeowner or property manager (done) • Home

Floor Installation or Replacement
Credentials
Business Verified

Footprints Floors of Phoenix verified

Background Check

Yuechuan Yang