FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer competitive pricing that can fit anyone's budget. There is cost friendly options in which we can present to you for your roofing needs. We always want to offer our customers the best of the best in the products to protect your roof ask us what we can do for you.
- What is your typical process for working with a new customer?
The phone is answered by our friendly staff, they will take detailed information from you and set a convenient time for the estimator to come to the property and take a look at your roof. The estimator will call you when he is enroute to the property. Once the estimator has conducted his inspection we will get that estimate to you for review. At this point we also provide you with any before pictures of your roof in it's current state and any areas in which need our help. If you have any questions about the materials, the time frame of the job, the scheduling, or any budgetary needs you may have we are here to answer those questions for you. If you are happy with us and ready for us to get started on your roof we will require a 20% deposit to secure the materials needed for your roof and securing the delivery date. Upon delivery of materials the estimator will come to ensure that the materials are correct at which point they will collect 40% of the amount due. Followed by the office calling with a start date and any additional prep details needed to be ready for our workers to come and start working on your roof. The remaining balance will be paid after the final walk thru with your estimator has been completed. At which point we will provide you with a paid in full invoice, warranty information, and a 1 year anniversary appointment date for your roof to be inspected to protect the warranty of your roof.
- What education and/or training do you have that relates to your work?
With 30+ years of experience in the roofing business we strive to share the tricks of the trades with every roof we encounter. We are certified contractors for all the materials that we use: • Polyglass • GAF • Owens Corning • Duralast