FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We proudly offer special pricing options to cater to our diverse clientele. For seniors, we provide a senior discount, acknowledging the contributions and needs of the older members of our community. Veterans can take advantage of our veteran discounts as a token of appreciation for their service. Additionally, we run seasonal promotions throughout the year, making our services more accessible during key times. These promotions vary and are designed to meet the needs and interests of our customers, ensuring everyone can benefit from our offerings at the best possible price.
- What is your typical process for working with a new customer?
Before scheduling a visit with a new customer, our team at Arbocraft takes the time to gather detailed information to ensure we provide the highest level of service. This initial step involves understanding the specific needs and expectations of each customer through a thorough consultation process. We discuss the type of trees, the scope of work required, and any particular challenges or preferences the customer might have. This proactive approach helps us assess whether our services are the best fit for the customer's needs and allows us to tailor our approach accordingly. By doing this prep work, we aim to maximize the effectiveness of our visit and ensure customer satisfaction from the very start.
- What education and/or training do you have that relates to your work?
As an ISA Accredited Arborist, we bring a high level of expertise and professionalism to every project. This accreditation signifies a thorough understanding of tree biology, the latest techniques in arboriculture, and a commitment to ethical practices. Our knowledge spans: Disease and Pest Management: We can identify and treat common and complex diseases and pest infestations that may threaten the health of trees. Tree Risk Assessment: Our expertise allows us to evaluate the structural integrity and stability of trees, helping to prevent potential damage to property or injury to individuals. Tree Nutrition and Soil Science: Understanding the specific nutritional needs and soil conditions for different types of trees ensures that we can provide targeted fertilization and care to promote healthy growth. Pruning Techniques: Proper pruning techniques are essential for the health of the tree and the safety of its environment. We use industry-approved methods to enhance the natural beauty of trees while maintaining their structural integrity. Conservation and Environmental Impact: As accredited professionals, we also focus on the conservation of trees and the broader environmental impact of our work, ensuring sustainable practices are in place. With our ISA accreditation, we guarantee that our services are based on the most current standards and research in the field of arboriculture, providing peace of mind and superior care for your trees.